Shipping and Delivery
General Shipping Policy
At Belles Lighting, we understand the importance of a seamless shopping experience. We are delighted to offer free shipping on all orders as a token of appreciation for choosing our lighting fixtures for your home.
Order Processing
Orders are typically processed within 1 to 2 business days after payment confirmation. Once your order has been processed, you will receive a confirmation notification with tracking information, allowing you to monitor the progress of your shipment.
Shipping Methods
We partner with trusted carriers, including UPS and FedEx, to ensure your order is delivered safely and on time. Depending on your shipping address and location, we will select the most effective carrier to provide you with the best delivery service. Orders within the United States are shipped via UPS or FedEx. For replacement items within the U.S., we ship using USPS. If a replacement needs to be shipped to Canada, it will be sent via UPS or FedEx.
Delivery Time
Standard Shipping: Most in-stock items ship from our facility 1 to 2 business days after your order is placed. Depending on your location, most orders will arrive within 3 to 7 business days after departing our facility.
Freight Shipping: Certain larger items and orders containing multiple items will be shipped via Freight Carrier (truck delivery). Freight shipments may take up to 7 to 10 business days for delivery and are curbside only. We recommend securing assistance to move the items inside your home.
Additional Information
Inspection of Items: Please inspect each item of merchandise carefully upon arrival. Even if you do not intend to install or assemble your items immediately, they should still be opened and inspected for damage within 48 hours of receipt. If an item arrives damaged, contact our Customer Service team within 48 hours so we may quickly process your replacement. Please save all damaged items, packing, and boxes.